Dear Peter

 

Thank you for your information request received on 09 August 2016.

 

Official Information Request  - 9 Lake Terrace Road

I can advise that your request is in the process of being completed and a
response will be sent to you within 20 working days from 09 August 2016.

Personal Information Under the Privacy Act 1993

Pursuant to the [1]Privacy Act 1993, the Earthquake Commission (EQC) is
required to ensure that information we hold regarding a claim is released
only to the customer (or a specified customer contact) in the system.

 

This means I am unable to discuss specific claim information with you,
because you are not an authorised contact person on the claim.

 

To ensure a smoother process for you, I am happy to phone the customer on
your behalf and obtain their permission to add you as a contact person. 
Please let me know if you would like me to arrange this for you.

 

Further information

If you require more information, please visit [2]www.eqc.govt.nz, or phone
0800 DAMAGE (0800 326 243) between 7am-9pm Monday-Friday and 8am-6pm on
Saturday. 

 

Please ensure you include your claim number when making enquiries.

 

Yours sincerely

 

 

David T| Customer Service Consultant | Customer & Claims 

Earthquake Commission | Kōmihana Rūwhenua

0800 DAMAGE | [3][EQC request email] | PO Box 311, Wellington 6140

[4]www.eqc.govt.nz

 

 

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Dear Mr Murison

 

 

Thank you for your information request received on 8^th August 2016.  I
can advise that a response will be sent to you within 20 working days from
receipt of your request.

 

Yours sincerely

 

 

Gillian Forde | Technical and Statutory Complaints Administrator|Technical
and Statutory Complaints Team

Earthquake Commission (EQC)  | Komihana Ruwhenua

[1]www.eqc.govt.nz

 

[2]EQC email banner

 

 

 

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References

Visible links
1. http://www.eqc.govt.nz/

Dear Mr Murison

 

Request for information - 9 Lake Terrace Road, Burwood, Christchurch 8083

 

Please find attached EQC’s response to your request for information.

 

Kind regards

 

Edward Firth | Technical Statutory Senior Advisor | Technical and
Statutory Complaints Team

Earthquake Commission | Kômihana Rûwhenua

[1]www.eqc.govt.nz

 

[2]cid:image001.jpg@01D189A0.F72206B0

 

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References

Visible links
1. http://www.eqc.govt.nz/