Use of facial recognition technology

Alex Harris made this Official Information request to New Zealand Lotteries Commission

The request was successful.

From: Alex Harris

Dear New Zealand Lotteries Commission,

Quividi is a french company specialising in facial recognition technology and automated audiance measurement. According to its website (http://www.quividi.com/references.html), the NZ Lotteries Commission (as "My Lotto") is one of its customers. I would like to request the following information under the OIA:

* What Quividi products does the NZ Lotteries Commission use, what for, and how?
* Do the Quividi products store personally identifying information (e.g. photographs, video footage); if so, how long is it retained for and what measures are in place to protect it?
* Was the Privacy Commissioner consulted on the use of this technology?

I would prefer to receive an electronic response. Queries about this request will be automatically forwarded to me by the fyi.org.nz website.

With regards to s12 of the OIA, I am an NZ citizen and in NZ.

Yours faithfully,

Alex Harris

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From: Info

Hi Alex,

Thank you for your email.

We can confirm receipt of your request and will send an answer to you by Wednesday, 4 December.

Best regards,
Kirsten McConchie

Corporate Communications Advisor
e [email address]
t +64 9 356 3800
d +64 9 358 9360
m +64 21 038 8817

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From: Info

Dear Alex

OFFICIAL INFORMATION ACT REQUEST

Thank you for your emailed request of 7 November 2013 to Lotto NZ. Your request was as follows:

What Quividi products does the NZ Lotteries Commission use, what for, and how?
Do the Quividi products store personally identifying information (e.g. photographs, video footage); if so, how long is it retained for and what measures are in place to protect it?
Was the Privacy Commissioner consulted on the use of this technology?

What Quividi products does the NZ Lotteries Commission use, what for, and how?

Lotto NZ trialled Quividi’s face detection software as part of a digital signage pilot. The pilot ran across 12 of our stores for a period of approximately one month in 2011.

It was used as an audience measuring tool to count customer numbers and identify whether customers were viewing the store’s digital signage.

Do the Quividi products store personally identifying information (e.g. photographs, video footage); if so, how long is it retained for and what measures are in place to protect it?

No.

Was the Privacy Commissioner consulted on the use of this technology?

As no personally identifying information was collected, the Privacy Commissioner was not consulted on this pilot.

Please contact me if you require any further clarification.

Kind regards

Emilia Mazur
Corporate Communications Manager

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Things to do with this request

Anyone:
New Zealand Lotteries Commission only: